Complex Manager, NF-03/RFT, MCCS Fitness, MCAS Futenma
Manages fitness complex operations including cash handling, inventory, safety programs, and customer service at MCAS Futenma.
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps. This position is located at MCAS Futenma. Candidates selected for this position will serve as a Complex Manager.
Major Duties
Ensures the Daily Activities Report (DAR) is completed in accordance with established policies and submitted to the Accounting Management Office (AMO). Ensures accurate daily deposits of the activities cash receipts are made to the military-banking facility. Resolves and/or elevates customer complaints. Provides feedback to the Assistant Athletic Director on customer inquiries into expendable equipment and retail product assortment. Prepares, collects, reviews and submits reports and conducts inventories and checklists as required to support front-line operations. Ensures team is properly trained in cash handling procedures to include RecTrac operations. Maintains appropriate supply levels (retail items, cleaning supplies, and expendable property) to support operations through expendables, Government Supply Agency (GSA), local business, online vendors, and organizational supply sources.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Develops and ensures implementation of an activity safety program in accordance with the Base Safety Program. Conducts safety meetings at least quarterly. Advises employees of available safety regulations, instructions, materials and equipment. Promptly reports workplace accidents to the Human Resources Office. Ensures safety training is provided to employees. Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions. Ensures employees understand safety infractions that can result in disciplinary actions, and follows through with appropriate action. Ensures minimal loss of duty by complying with Return To Work program initiatives, and following up on employee wellbeing.
Performs other related duties as assigned.
Requirements
Minimum Requirements
Three years of general work experience, that demonstrates knowledge of practical business management such as property control, cash handling, inventory, retail management, and basic computer skills. Or a Bachelor's degree from an accredited college or university in the field of general recreation, or related field.
Experience in successfully leading a large and diverse workforce.
Must complete Cash Handling Training Course before handling fund and Refresher Course once per year.
Must be able to accommodate a flexible work schedule to include weekends, holidays and night time.
A valid Government Owned Vehicle (GOV) operator's permit is required for the performance of duties for this position. Inability to obtain or maintain appropriate GOV licensing may result in termination for lack of qualifications. The incumbent is required to obtain required GOV licenses within 30 days of hire.
Knowledge of fitness center, recreational and athletic operations, processes and procedures, and utilizing recreational program resources.
Knowledge of recreational safety concepts and procedures.
Ability to work with others within a broad range of environmental and physical conditions.
Must have or be able to obtain CPR/First Aid/AED certification.
Employees hired into this position are required to complete the Blood and Body Fluids (BBF) medical certification within 60 days of their start date. This post-hire certification ensures compliance with Occupational Health guidelines and supports safe operational readiness for duties involving potential exposure risks.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Benefits
This vacancy is also eligible for the following Employee Benefits:
- 401(k) Retirement Plan with up to a 5% employer match for RFT/RPT
- NAF Pension Plan that is portable to other qualified government agencies (May be eligible to buy back military service time)
- International medical and dental insurance (on/off base)
- Inexpensive life insurance covers up to 3x your annual salary
- Short Term Disability Insurance up to 60% of your salary
- Tuition Assistance Program (up to $10,000 per year) for certifications, licenses, and college degrees
- Leave Donation Program for life's emergencies
- Professional training and development curriculum in technology and leadership
Additional Info
Position Information
- Position/Grade: Complex Manager, NF-03
- Location: MCAS Futenma
- Type of Appointment: Regular Full-Time
- Open Date: 04/17/2026
- Close Date: 04/01/2026
- Who May Apply: Okinawa-wide announcement
- Salary: $17.00 - $18.00 per hour
- Contact Information: [email protected] or DSN 645-3052, Int'l 011-81-970-3052
- Requirements: Health Card Required, Background Check Required, Valid Driver's License Required
Application Information
All applications must be submitted online via the MCCS Careers website. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
Please Note: Due to character limitations in USAJOBS, the full Position Description may not display. Please refer to MCCS Careers for the complete Major Duties and additional details.
Social Security Card is required to be presented during the application process.
THIS POSITION IS FOR APPLICANTS CURRENTLY RESIDING IN OKINAWA OR ARRIVING ON OFFICIAL GOVERNMENT ORDERS TO OKINAWA WITHIN 30 DAYS.
Military Spouse Preference (MSP)
Applies to positions in grades NF-3 and below, and equivalent Craft & Trades and Child and Youth positions.
May be exercised once per permanent relocation (PCS), when appointed to a regular full or part time position.
Per DoDI 1400.25, volume 315, Enclosure 3, para 2.h.1, MSP eligibility terminates upon acceptance or refusal of an offer of a continuing position (part-time or full-time) in the federal service for which the spouse has registered for employment, whether or not preference was applied.
Applicants hired into flexible positions (0-40 hours per week) or regular position with a time-limited appointment will not lose their spouse preference eligibility until movement or hired into a regular full or part time position.
The time period for MSP eligibility begins 30 days before the military sponsor's reporting date to the new duty station, if accompanied, or at any time thereafter during the tour.
All military and DoD civilian spouses are required to provide a copy of their sponsor's orders during the application process.
General Information
Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).
For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents: Education/certification certificate(s), if applicable. If prior military, DD214 Member Copy.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
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