Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team-oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.

This position is located at Inns of the Corps Camp Foster. Candidates selected for this position will serve as a Housekeeping Manager.

Major Duties

This is a Marine Corps Hospitality Services (MCHS) MCB, Camp S.D. Butler position reporting to the Dual Facility Lodging Manager. This position is responsible for the housekeeping operation of the Inns of the Corps Camp Foster, Marine Lodge Westpac Inn, Navy BOQ, and the Distinguished Visitors Quarters at Plaza Housing Area.

• Responsible for the efficient operation of assigned areas within housekeeping department of Inns of the Corps Camp Foster, Marine Lodge Westpac Inn, Navy BOQ, and the Distinguished Visitors Quarters at Plaza Housing Area.
• Maintains the overall cleanliness of the property to include, public areas, back of the house support areas and storerooms, and property exteriors.
• Directs and manages the multi-cultural housekeeping team.
• Responsible for recruitment, on boarding, training and development and processing accounts and access necessary to perform their duties.
• Prepares and certifies timecards for NAF, IHA and contract labor employees.
• Assigns and schedule work, appraises performance, counsels assigned personnel, and recommends personnel actions.
• Supports and supervises an effective inspection of all guestrooms and public spaces, verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs to prepare work assignments.
• Reviews daily occupancy of guest rooms and coordinates with the Guest Service Manager and the Facility Manager to accurately plan for peak periods and efficiently scheduling of staff to meet workload requirements and labor budget.
• Acts as a Card Holder (CH) for non-appropriated fund purchase card.
• Purchase and maintain inventory stock to verify adequate supplies and control cost of guest amenities, linen and terry, cleaning supplies and others.
• Responsible for managing Lost and Found items.
• Ensure all lost and found items are documented and processed correctly.
• Respond to inquiries in a timely manner, communicate with the guest and arrange shipping of items and accurate billing process.
• Organize, distribute, and dispose of items in accordance with the Lost and Found Directive.
• Provides World Class Customer Service with an emphasis on courtesy.
• Assists guests and communicates positively in a friendly manner.
• Takes action to solve problems quickly.
• Alerts the higher-level supervisor, or proper point of contact for help when problems arise.
• Adheres to safety regulations and standards.
• Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
• Develops and ensures implementation of an activity safety program in accordance with the Base Safety Program.
• Conducts safety meetings at least quarterly.
• Advises employees of available safety regulations, instructions, materials and equipment.
• Promptly reports workplace accidents to the Human Resources Office.
• Ensures safety training is provided to employees.
• Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions.
• Ensures employees understand safety infractions that can result in disciplinary actions, and follows through with appropriate action.
• Ensures minimal loss of duty by complying with "Return To Work" program initiatives, and following up on employee well being.
• Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
• May perform functions as the typhoon duty manager when assigned. This duty requires the incumbent to stay at the Inns of the Corps Camp Foster beginning at Typhoon Condition 1C and ending when released by the Lodging Facility Manager.
• Performs other related duties as assigned.