Resources Technician, NF-02/RFT, Camp Foster
Reviews and analyzes administrative policies and procedures, makes recommendations for improvements, and assists with training coordination and program support.
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps. This position is located at Camp Foster. Candidates selected for this position will serve as a Resources Technician.
Major Duties
Reviews and analyzes internal administrative policies and procedures and makes recommendations to the Resources Manager on administrative issues and problem areas. Reviews, improves, and documents internal operating procedures. Researches regulations and directives. Observes document flow and communications, and discusses processes with manager and staff to determine facts, identify needs, and resolve issues. Collects, sorts, and classifies organizational records, workflow charts, staffing levels, mission and function statements, program resource use and availability, and internal audit reports. Compiles program information and quality data and produces reports for specific topics. Continuously review the effectiveness of administrative processes and develop recommendations for improvements.
Assists FPR management with tracking completion of employee training requirements. Schedules, coordinates, and submits training requests per direction from FPR management with supporting agencies. Tracks training completion for all staff regarding annual required training. Obtains certificates of completion for employee service records.
Reviews all incoming FPR correspondence to determine required action, sets suspense dates, and routes correspondence to responsible individual. Conducts follow-up checks to ensure required action is completed prior to suspense date.
Facilitates program overviews for unit specific events (town halls, Smooth Move, and pre-deployment briefs) to build awareness in the community. Coordinates FPR program volunteer opportunities with the MCCS Volunteer Program Coordinator. Tracks, maintains, and submits FPR program related volunteer hours to the Volunteer Program Coordinator to be recognized during Volunteer Appreciation Month.
Collects and maintains statistical information, in sufficient detail, to ensure programs offered by P&PD meet the population's needs, as well as P&PD branch objectives. Submits various cyclical reports to include, but not limited to: annual FPR goal inputs, command chronology, monthly statistics, highlights, and information and referral data.
Provides world-class customer service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles, and makes eye contact. Asks questions to determine, verify, and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact, for help when problems arise.
Adheres to safety regulations and standards. Uses required safety equipment and observes safe work procedures. Promptly reports any observed workplace hazards and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
Adheres to established standards of actively supporting the principles of the Equal Employment Opportunity program and prevention of sexual harassment.
Participates in mass casualty/crises action support drills, real-world emergency family assistance response exercises, and serves as a MCCS MCB Camp Butler Emergency Family Assistance Center operations team member.
Performs other related duties as assigned.
Requirements
Basic Requirements
- Must be at least 18 years old AND have graduated from high school or been awarded a certificate equivalent to graduating from high school. (Valid documentation will be required upon hire.)
- A minimum of 1 year experience and knowledge in responsible clerical support work, such as managing files and records, preparing documents and correspondence, receiving visitors or telephone calls, etc.
- Must possess a valid driver license authorized for travel in Okinawa, Japan, and have the ability to travel to all Marine Corps camps.
Qualification Requirements
- Knowledge of the military lifestyle to include service/unit organization and rank structure and military, family, and personal support services available.
- Skills in oral and written communication to include using a variety of computer-based software, interacting with diverse groups and using interviewing and listening skills to assess needs of customers.
- Ability to organize/manage multiple projects and a wide variety of office processes.
- Working knowledge in Microsoft programs such as Word, Excel, etc., and ability to type.
- Proven ability to work well in a team environment as well as individually.
This activity is a drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, Sailors, and their family members have a right to a reliable and productive Federal workforce.
Benefits
- 401(k) Retirement Plan with up to a 5% employer match for RFT/RPT.
- NAF Pension Plan that is portable to other qualified government agencies. (May be eligible to buy back military service time).
- International medical and dental insurance (on/off base).
- Inexpensive life insurance covers up to 3x your annual salary.
- Short Term Disability Insurance up to 60% of your salary.
- Tuition Assistance Program (up to $10,000 per year) for certifications, licenses, and college degrees.
- Leave Donation Program for life's emergencies.
- Professional training and development curriculum in technology and leadership.
Additional Info
Application Information
All applications must be submitted online via the MCCS Careers website: www.usmc-mccs.org/careers. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (EST) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
Please Note: Due to character limitations in USAJOBS, the full Position Description may not display. Please refer to MCCS Careers for the complete Major Duties and additional details.
Social Security Card is required to be presented during the application process.
THIS POSITION IS FOR APPLICANTS CURRENTLY RESIDING IN OKINAWA OR ARRIVING ON OFFICIAL GOVERNMENT ORDERS TO OKINAWA WITHIN 30 DAYS.
Military Spouse Preference (MSP)
- IAW DoDI 1400.25, Volume 315.
- Applies to positions in grades NF-3 and below, and equivalent Craft & Trades and Child and Youth positions.
- May be exercised once per permanent relocation (PCS), when appointed to a regular full or part time position.
- Per DoDI 1400.25, volume 315, Enclosure 3, para 2.h.1, MSP eligibility terminates upon acceptance or refusal of an offer of a continuing position (part-time or full-time) in the federal service for which the spouse has registered for employment, whether or not preference was applied.
- Applicants hired into flexible positions (0-40 hours per week) or regular position with a time-limited appointment will not lose their spouse preference eligibility until movement or hired into a regular full or part time position.
- The time period for MSP eligibility begins 30 days before the military sponsor's reporting date to the new duty station, if accompanied, or at any time thereafter during the tour.
- All military and DoD civilian spouses are required to provide a copy of their sponsor's orders during the application process.
General Information
Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).
For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
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