Grocery Department Manager
Supervise grocery department operations in a commissary store, including employee management, inventory control, merchandising, and safety compliance.
Grocery Department Managers plan, direct, and supervise work in a commissary's grocery department. This may include a small warehouse or repositioning area, a separate receiving area, and/or contract shelf stocking. Grocery Department Managers exercise tact and diplomacy when interacting with commissary patrons and vendors.
Responsibilities
- Supervising department employees, assigning work, and balancing workload.
- Ensuring ordering, receiving, stocking, pricing, selling, and subsistence supplies are properly maintained.
- Ensuring that end displays, special product promotions, and patron savings programs are properly displayed and promoted.
- Inspecting all commissary store equipment, reporting required maintenance to proper section for resolution.
- Managing the Not-In-Stock (NIS) listing and working with appropriate personnel to correct deficiencies.
- Inspecting shelf merchandise for product deterioration, spoilage, or deficiency.
- Managing the merchandising operation for the store.
- Working with the commissary Quality Assurance Evaluator (QAE) on contractor performance.
- Enforcing all safety rules and regulations.
Work Environment
Most of the work is performed in the store display area which is well lighted and maintained at a comfortable temperature. When working in the storage or receiving area, may be exposed to hot or cold weather, or damp and drafty conditions. May be exposed to differences in temperature when storing or obtaining items from chill or frozen storage rooms. There is a danger of minor injuries such as cuts, scrapes, bruises, and slipping on wet floors.
Requirements
You must meet qualifications and requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you meet the qualifications (i.e., specialized experience and/or education requirements) for the grade level(s) for which you are applying.
At the GS-8, 9, 10 and 11 grade levels, you can meet the minimum qualifications through specialized experience, education, or a combination of the two. To calculate the combination, divide your total months of specialized experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. If they total 100%, you meet the minimum qualifications through a combination of specialized experience and education.
Specialized experience is demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management, and developments in commercial retail food store items, equipment, and practices.
Examples of creditable qualifying specialized experience include:
- Managing a commissary store, supermarket, or similar type of commercial retail food store.
- Managing a department in a retail food store.
- Planning, standardizing, or controlling operations in an assigned group of retail food stores.
- Developing, interpreting, or applying policies, procedures, and operating standards for use in a retail food store.
- Providing technical advice on merchandising and operational matters pertaining to grocery, meats, and produce supplies, as well as front-end operations.
You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Education used to qualify for this position, in whole or in part, must have equipped you with the knowledge and ability to perform the work of the position, as evidenced by on-the-job-training in food retail management or an internship or practicum in food retail management. Transcripts are required if relying on education to qualify.
Qualifications
For GS-8: (A) one year of specialized experience equivalent to at least the GS-6 grade level OR (B) one and one-half years of graduate level education with major study in business administration, public administration, agricultural economics (food industry management), or other fields related to the position, OR (C) a combination of specialized experience and education.
For GS-9: (A) one year of specialized experience equivalent to at least the GS-7 grade level OR (B) master's or equivalent degree, or two full years of progressively higher graduate level education leading to such a degree, or LL.B. or J.D. (if related) with major study in business administration, public administration, agricultural economics (food industry management), or other fields related to the position, OR (C) a combination of specialized experience and education.
For GS-10: (A) one year of specialized experience equivalent to at least the GS-8 grade level OR (B) two and one-half years of progressively higher graduate level education leading to such a degree with major study in business administration, public administration, agricultural economics (food industry management), or other fields related to the position, OR (C) a combination of specialized experience and education.
For GS-11: (A) one year of specialized experience equivalent to at least the GS-9 grade level, OR (B) Ph.D. or equivalent doctoral degree or three full years of progressively higher graduate level education leading to such a degree, or LL.M. (if related) with major study in business administration, public administration, agricultural economics (food industry management), or other fields related to the position, OR (C) a combination of specialized experience and education.
Physical Requirements
- Lift products weighing up to 40 pounds unassisted and occasionally over 40 pounds with assistance.
- Stand, stoop, kneel, bend, and climb for prolonged periods.
You will attest to your ability to perform these physical requirements in the Questionnaire.
Additional Requirements
You must also meet time-in-grade and time after competitive appointment requirements by the announcement close date.
Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks.
- For GS-8: You must have 52 weeks of Federal service at or equivalent to GS-6.
- For GS-9: You must have 52 weeks of Federal service at or equivalent to GS-7.
- For GS-10: You must have 52 weeks of Federal service at or equivalent to GS-8.
- For GS-11: You must have 52 weeks of Federal service at or equivalent to GS-9.
Time after competitive appointment: Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligible candidates (an announcement opened to the public) or under a direct hire authority.
As part of the online application process, you will respond to a series of questions designed to evaluate your possession of these competencies:
- Commissary Operations
- Customer Service
- Merchandising
- Safety Procedures
- Supervision
Benefits
Benefits information is available at: https://www.usajobs.gov/Help/working-in-government/benefits/
Additional Info
Locations
This position is available at multiple locations worldwide, including Okinawa bases:
- Camp Courtney Okinawa, Japan
- Camp Foster, Japan
- Camp Kinser, Japan
- Kadena Air Base Okinawa, Japan
Additional Information
- Overtime: Occasional
- Bargaining Unit Status: Not covered
- Fair Labor Standards Act (FLSA): Exempt
- Obligated Position: If obligated, you occupying the position is subject to the former incumbent returning. If the former incumbent does not return to the position, your occupancy may become permanent.
- Recruitment/Relocation Incentives Offered: None
- Those retired under CSRS or FERS considered: No. DoD criteria not met.
- PCS is authorized. If you PCS'd at government expense within the past 12 months, additional government funded PCS may not be authorized; however, you may choose to pay your own moving expenses.
- Most civilian PCS entitlements are now taxable. The Relocation Income Tax Allowance (RITA) reimburses eligible employees for additional Federal, State, and local income taxes incurred because of receiving taxable travel income.
- For positions in overseas environments: Working and living in a foreign area can offer adventure and travel opportunities. Initial overseas tour lengths vary from 12 to 36 months, depending on location, and are limited to a total of 5 continuous years. You may also be eligible for various foreign area allowances like COLA and home leave.
- Additional vacancies may be filled from this announcement up to 90 days after the closing date.
- This position is part of the Commissary Career Program (CCP). In accordance with the CCP Manual and under certain circumstances, DeCA employees accepting a downgrade (i.e., change to lower grade) into this position may be entitled to pay retention.
- Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works.
- The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service.
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